What? The only thing that is true in the bold part is the responsiveness.
For the record, WoW is probably the most responsive, lore filled, content filled somewhat balanced MMORPG out there. Excellent PvE content, lot of stuff to do, be it PvP or PvE, runs on low end machines too, constantly supported.
If you show me a game with similiar fetures but better PvP balance, then i might consider jumping the ship, otherwise i just cba to leave my 10 year old account behind.
The only game lately that actually caught some of my attention was Planetside 2, which has some amazingly good grand PvP experience. Other than that?
If i want to play a competitive RTS, i play Sc2, for MOBA there Dota2, LoL, Heroes somewhat Smite. FPS could be anything from Titanfall trough Halo to Quake or CSGO.
But when it comes to this actual genre, where i do like to do other stuff than just PvP, theres no better alterantive.
SWTOR had way, way, way better pve content and lore and I bet there are other games out there with better lore etc. It failed mainly because of the responsiveness.
For a game that is 10 years old it's trash. Just to give you a glimpse of what 10 years means, it took 3, yes 3 as in three=1+1+1, years to rebuild the world trade center. It takes 4 years to graduate with a college degree and 5 to get a PhD; 4+5=9<10. A presidential term is 4 years. 10 years from now none of your current living cells will be alive. That's just some of the things that can happen in a 10 year timescale
My point is they had all the time in the world. The current game would be considered perfect if it was 1 or 2 yold, great if 5. For 10 years of countless iterations, data from millions of users and for a company making billions it's trash.
All it currently provides is meaningless carrot-on-a-stick content (pet battles, gathering pebbles across the "world" to get mounts and pets etc.), ad nauseum reiterated pve content, and our latest rock-bottom experience time travel to other dimensions so that we can bring back the dead and make the game "feel" like it was in BC to attract all those that cancelled dem subs.
Nothing wrong with the game if you play for fun, but you would be naive to suggest that this game is good or w/e given the tremendous resources that they have at their disposal and 10 years of (unused) experience.