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Falsely accused of win trading


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#1 doublejump

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Posted 06 September 2017 - 04:00 PM

so i'm apparently disqualified for win trading on my 1800 alt shaman. and for that reason, my main cant get titles. Is there some way to appeal this? does any1 know? i'm sure i'm not the first person to be in this situation.
 

and no, i haven't wintraded. i dont script or anything else, and even streamed all of the games in my glad push on main. 

 
Screenshots:
GM contacted me after ticket 4. this is the conversation we had: http://imgur.com/a/lyZ10
 
thanks for your help..

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#2 ridleyxz

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Posted 06 September 2017 - 04:41 PM

lol


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#3 Refren

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Posted 06 September 2017 - 04:47 PM

spam them via twitter/tickets not sure what else you can do


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#4 doublejump

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Posted 06 September 2017 - 04:52 PM

i mean is it even possible to wintrade if you are 1800 cr?


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#5 Itsnel

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Posted 06 September 2017 - 06:31 PM

the rng of legion strikes


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#6 doublejump

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Posted 06 September 2017 - 08:35 PM

tried again

 

http://imgur.com/a/siSFb

 

is there really any reason to keep trying or is it just pointless?


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#7 Konjunktur

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Posted 06 September 2017 - 08:55 PM

You need to hit their twitter & forums and get big support and somehow catch the eye of a senior who'll look into it personally - you will not get anywhere with just regular tickets. In fact, one of the GMs whom replied to you even used a standard reply for banned people - even if you aren't banned (he replied something along the lines with "we won't unban you" or something like that, it's ridiculous). That should show how much they care/know in the regular support staff.


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#8 Cutcut

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Posted 06 September 2017 - 09:10 PM

You need to hit their twitter & forums and get big support and somehow catch the eye of a senior who'll look into it personally - you will not get anywhere with just regular tickets. In fact, one of the GMs whom replied to you even used a standard reply for banned people - even if you aren't banned (he replied something along the lines with "we won't unban you" or something like that, it's ridiculous). That should show how much they care/know in the regular support staff.

 

Yup. Dont give up, but posting here wont help you.

Even if you are indeed innocent, the system can still have found suspicious games or logs and wrongfully banned you. 

Keep all logs and screenshots, and make well formatted posts where it will get attention. 

 

Its not about the titles, but the integrity of the game. 

Do not blame the game masters or the support staff, and do not ask for proof.

They did confirm you were suspended for win-trading, so what you want is for them to manually review that internally.


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Fixxo, Cutcutpewpew, Phasm, Mixz(i)FREELOADER

#9 Refren

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Posted 06 September 2017 - 09:55 PM

just out of curiousity do you have some kind of special isp/mac adress or use some custom scripts/addons etc 

anything "weird" 

 

maybe you changed ur isp provider or something? 

 

did you ever share ur wtf folder with someone?


Edited by Refren, 06 September 2017 - 09:58 PM.

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#10 doublejump

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Posted 07 September 2017 - 05:43 AM

nope, neither of these things.

all of my addons are from the twitch/curse client too
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#11 doublejump

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Posted 07 September 2017 - 05:44 AM

but I mean he's saying it happened in June. Might have played at friends houses or something similar. at the end of June u was even on vacation for a week and played from a different location (but not in the shaman)
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#12 waniqutie

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Posted 07 September 2017 - 06:05 AM

You need to hit their twitter & forums and get big support and somehow catch the eye of a senior who'll look into it personally - you will not get anywhere with just regular tickets. In fact, one of the GMs whom replied to you even used a standard reply for banned people - even if you aren't banned (he replied something along the lines with "we won't unban you" or something like that, it's ridiculous). That should show how much they care/know in the regular support staff.

This.


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#13 Hollowinside

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Posted 07 September 2017 - 08:09 AM

A joke of a company, really. Apparently they can't ban obvious cheaters (like Satana and Grappling), but they have time for some sweet old RNG bans. Just for the lulz.


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Because the random name generator might pump out Lortfanden, which sounds like a pretty generic fantasy Warrior name in English, until you realize it means "Shit Fuck" in Danish.

#14 xogen

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Posted 07 September 2017 - 08:24 AM

''PS: Why didn't Bolvar Fordragon win any medals in the Argent Tournament? Because he 'came fourth coward'. Nice jokes on these tickets.

Fucking animal gms.... Fucking animals.

 

Edit, ''We don't tolerate harrasmment of staff'' when you say what the fuck man... LOL fucking animals honestly. They do whatever they can to avoid their job.


Edited by xogen, 07 September 2017 - 08:27 AM.

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#15 doublejump

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Posted 07 September 2017 - 08:50 AM

''PS: Why didn't Bolvar Fordragon win any medals in the Argent Tournament? Because he 'came fourth coward'. Nice jokes on these tickets.
Fucking animal gms.... Fucking animals.

Edit, ''We don't tolerate harrasmment of staff'' when you say what the fuck man... LOL fucking animals honestly. They do whatever they can to avoid their job.

I swear man that GM joke was harassment if anything was lol

idk maan it's just aids. like u said the game is a joke but I still wasted a good amount of hours grinding those 150 wins

Edited by doublejump, 07 September 2017 - 08:51 AM.

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#16 Bersihasi

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Posted 07 September 2017 - 12:29 PM

ktFCtQv.png

 

Cutoffs last day of the season and today. I guess a lot of ppl got DQed. 50 Rating drop on horde is insane.

 

I looked through your VoDs and u even have a ton of with your rshaman. Maybe u played with or against wintraders that got banned and somehow their automated system banned you too. Sucks if your telling the truth :/

 

On a sidenote (seeing your browser bookmarks) be careful using USDTether it is not the same as USD - its a coin that is not backed and is not regulated. So anything can happen to it. 


Edited by Bersihasi, 07 September 2017 - 12:31 PM.

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#17 doublejump

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Posted 07 September 2017 - 01:37 PM

ktFCtQv.png

 

Cutoffs last day of the season and today. I guess a lot of ppl got DQed. 50 Rating drop on horde is insane.

 

I looked through your VoDs and u even have a ton of with your rshaman. Maybe u played with or against wintraders that got banned and somehow their automated system banned you too. Sucks if your telling the truth :/

 

On a sidenote (seeing your browser bookmarks) be careful using USDTether it is not the same as USD - its a coin that is not backed and is not regulated. So anything can happen to it. 

 

what te hell. cutoffs fell with 50? i mean thats like 200 or 300 people disqualified?

 

Don't worry, i know what usdt is. it's what i used when i invested in bitcoins a few years back. I'm continuously engaged in that, but that has nothing to do with world of warcraft. :)


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#18 doublejump

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Posted 07 September 2017 - 01:52 PM

Tried to call them. Now i know why they changed to a callback system. Instead of calling back they sent me an email with "sorry for the disqualification and no you cant get a refund for your money" and i was just listening to pan flute music for 10 minutes while he never picked up

 

lmao


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#19 RippedLife

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Posted 07 September 2017 - 03:41 PM

post it on reddit, theres a wow dev there always


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#20 Asgarath

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Posted 07 September 2017 - 03:42 PM

this is basically the same response i got when they mass-banned a lot of r1 players in wod i think it was? they added some new anti-wintrading system which caused a lot of automatic bans from ppl on high rating obviously queueing into eachother a lot. the only reason i got unbanned was because my name was included in an email sent to someone higher up. customer support is terrible.

 

sorry brother but your story ends here.


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