Hey. Disclaimer: No one from Curse nor any admin/moderator prompted me to make this thread or response; these are simply my views and opinions given Thaya's thread. I can't cover every single item in there because I do not play WoW and have not in a while so I feel there are some aspects of that thread in which I'm likely not knowledgeable enough to address. Maybe I am, maybe I'm not but I don't want to overstep my bounds on the initial post.
That being said, I've taken a fair amount of quotes from that thread and I'll try to address them specifically but something else needs to be said in a more general sense. Here's the thing. A fair amount of reports or comments in threads say things like, "Are the moderators ever going to do their job?" "Where's the moderation?" And so forth. What I can about that is, I don't think the negative attitude really helps. The report DOES help. But why insult the people you're effectively reaching out to for help? This is a more minor issue but I just wanted to address that. I enjoy moderating AJ as I used to be a PvP player who actively put out content in the Priest section, wrote some guides, responded to all sorts of PMs (both in game and on AJ) as well as made videos. In essence, I wanted to be a moderator to give back to the community that helped me perpetuate my content while assisting other players. That being said, I do it on my own time, for free. I'm not mad, upset, really annoyed, crying or any of that. Just please keep in mind that for us, we're volunteering to help out.
The community has the ability to call in to question the moderators abilities and is doing so in Thaya's very own thread. Thaya does it in a very respectful manner and that's all that I'm really asking for. I mean how effective would it be if you went to your professor's office after class and started the conversation like, "Hey Professor <name>, your class is a load of shit and you suck at teaching. When are you ever going to make your class more communicable? By the way, here's a problem I'm having with the past assignment"
You get the point, so I'll leave that. Again, I'm not mad/upset/annoyed blah blah at anyone specifically here NOR am I trying to be disrespectful; I'm just asking that if you have an issue with something, please bring it up in a respectful manner.
The biggest thing I wanna address is this. Arenajunkies is a collective of people whose primary focus in WoW is PvP. It was made by PvPers, for PvPers. That being said, we're all equal. Equal how? We're all part of the same community. And for this community to not only survive but also thrive, you have to help out as well. You get out what you put in. So what do I mean by that? Everyone, lurker or prominent poster, if you have an issue with something PLEASE UTILIZE THE REPORT FUNCTION. I, and any other mod, get a notification in the top right of the screen indicating a new report has been made. Think of it like Facebook in terms of layout and visibility. Off the top of my head, there are about 20 main forums and many with sub forums contained within those main forums. And within those subforums, there are a myriad of threads with even more responses per thread. There is SOME proactive moderation, but I'd assume a fair/good amount is retroactive. It doesn't take more than 15-30 seconds (or less) to generate a report. Every single report gets attended to. If you want the useless bashing post to be handled, report it. If you want the off topic, useless post to be handled, report it.
Think of it as how a government or police force functions I guess. Sure, the administration is aware of some issues and proactively tries to solve them but without voter movements or civilian reports, there would simply be some issues/crimes that would never get attended to.
There were 9 total reports addressed today. Does the community feel that there were only 9 posts since the 12:01 AM CST Wednesday, that were worthy of being a reportable offense? I'd assume not. If you want the moderation to go up, then help us help you.
One last thing. There are lots of people giving very general advice. "There is no reward for coming here." "People get to do whatever they want, fix that." There's a lot of general complaints about what's not working. So how about the flip side, what would YOU do? Some suggestions were made. "Remove the NAO subforum." "Maybe make some of the junkie only sections available to people of all access levels" and so on.
I think to fix a problem, you have to do more than just point it out. I'm not saying the burden of fixing problems should be entirely on the posters of AJ but maybe try to take it a step further if possible.
1. Find the issue.
2. State the issue.
3. Make a suggestion(s).
Again, it is helpful to say, "I don't like x, can you please fix x?" But if you can continue that sentence, "I don't like x, can you please fix x by doing y?" it might help more.
Class forums, I only visit the warlock and occasionally the DK one, but both are inactive. It wouldn't surprise me if all the other class forums are also inactive - people don't even bother to report sticky threads from Season 9... So I wonder, why are class forums still junkie-only? They could be the perfect place to answer questions and educate people. I used to post a ton on class forums on official forums just because I enjoyed answering questions and helping people, while at the same time refining and reviewing my own knowledge constantly.
Same thing goes for the 2v2/3v3/5v5 subsections of the general discussion section. I don't think they serve any purpose whatsoever anymore. You could drag them out and let non-junkies access them, so there are actual discussions about 2v2/3v3/5v5 matchups instead of being a collection of threads about end of season wintrading.
With some decent moderation, this could work wonders. I don't mean EJ-esque strict moderation. Just remove all the trash replies and warn/ban douchebags. It won't be that hard, really.
- "NAO Invitational Tournament", when was the last NAO?
And lastly, be nicer to each other. When there's no textual references and all experience and knowledge is shared verbally, it matters more than ever.
I believe many of your issues are addressed in my long post before this quote. In regard to specifically the NAO subforum; there have been motions in the AJ Skype channel to get rid of the NAO subforum. Moderators do not have the power to remove/add forums, only admins. If you want to speed up the process, perhaps address one of the admins. Maybe Diziet or Rapture.
Nothing will change here for the following reasons:
a)There is no sense of reward or punishment in those forums and in the game now. You can be a saint and get nothing or be a complete jackass and get the respect of this mob called junkies, just because you got "swag" (/puke)
c) The moderation is, as the word says, moderate. Moderators are too easy on everyone. Bans are rare. Infractions have too high of a cap. Any sociopath that had problems with his real life, can come here and open fire on everyone without any kind of punishment, UNLESS, someone, somewhere decides to push the report button which is scarcely used
f)You get the most +rep for posting moronic bullshit and childish insults. Good posts are rarely rewarded.
This AJ, is sending all the new players to either skill-capped or streamers. How many new players are willing to pay money to learn how to pvp? Quite a few. How many new players would pvp if they didn't have to pay to go through the rough learning curve? A lot.
tl;dr If moderation in this place doesn't become way more strict, if no incentives are given to junkies for making guides (even that pet giveaway that Curse does), this situation will keep recycling itself perpetually.
a) I cannot speak for in-game punishment, but as far as forum punishment goes, member are infracted and banned. They just are. I can look at the infraction page and see it first hand.
c) Perhaps the punishment is too lenient, I'm not sure. But I believe my long post may address that. The frequency at which reports come in, is relatively slow compared to how many "useless/bashing" posts there are judging by the amount of complaints in Thaya's thread.
f) Again, perhaps addressed in the long post.
They should go back to battlegroup forums, or as Tyveris had promised once make a rant room.
There is a rant room. It's invite only and closed. I, nor any other moderator level user, has the ability to open it back up.
** Special note, you posting a Nazi emblem in Thaya's thread probably wasn't exactly useful and seems ironic given that you have issues with AJ.
Also, where are moderators? The amount of threads that start on topic then go into 3 posts of flame wars and off-topic stupidity without any bans is amazing.
I think this is addressed in my long post.
First rule of rant room: You don't talk about rant room.
But seriously I understand why rant room broke off and made it invite only, but they should have made something to replace it maybe? IDK.
I think opening rant room back up or creating a "rant room version 2" would be/should be something that happens. Something that is essentially moderation free I suppose, just how rant room is now. Also with some type of consent form "to sign", basically hitting "I accept" into the special functionality of rant room.
I think that AJ's website and people that upkeep it are dropping the ball in many aspects. As far as helping new players out, I couldn't agree more. I try to do instructional content on youtube and most of the comments are how people didn't know x did this and y did that. Good post Thaya. I wish more people would take your stance
I think my original, long post addresses this. How are people dropping the ball and what would you suggest people do to fix it?
I'd go as far as saying either AJ needs a completely new mod/owner team, or a new site would be better at achieving these goals.
Link to original thread in General Discussion: http://www.arenajunkies.com/topic/237277-current-state-of-aj-moderation/