The game has been off to an awful start because of the severe lack of supporting infrastructure, but ArenaNet has made some changes and is planning some more in the near future.
Already, ratings were added, but they are currently invisible to players. ArenaNet also changed the matchmaking so it queues players for a single match — a huge improvement from the previous three-round paid tournaments, which were too much of a time commitment with a big barrier to entry.
In the next few weeks, they'll also be adding leaderboards. After that, they're going to be doing custom arenas and spectator mode.
Most people say the game is doomed because it had a rough start, but I'm a little more optimistic. It still has some fragments of a PvP community, and the PvE and world vs. world side is so big that when structured PvP does finally have the right features, there will be plenty of people to fill in the ranks. It's just a matter of waiting for ArenaNet to get in features that really should have been in at launch.
Edited by GLopez, 18 March 2013 - 05:49 AM.