It appears that the best course of action is to submit a petition. If we find out any more info to help we will let you know.
Here are some blue responses on the EU customer service forums.
How to submit:
Official Blizzard Quote:
We may be able to assist you. However, to have it looked into, please submit a ticket with the following information:
- Your original name and realm
- The name of the Arena team you earned the title from
- Your new name and realm, and when you transferred
This only applies to players who lost an already awarded Season 4 Gladiator title after a character transfer.
Whether or not you are qualified:
Official Blizzard Quote:
I'd like to chip in with the procedure the support team is following at the moment to address this issue.
If you were entitled to an Arena title this season, and it either has been lost after transfer or was not awarded at all after transfer, then you should contact us in-game regarding this. We will then pass this onto our technical team for action, and if it is verified that your title loss was due to an unintentional problem then you will be awarded your title as soon as we can run the script to do so.
Please note that if our tech team establish that you are not entitled to a title, that this decision is final, and the Game Master team cannot offer any further assistance.
Here is an email Redundant got after submitting his petition.
Greetings,
Thank you for submitting your petition regarding your arena title issue.
At this time, we would like to provide you with an update regarding your
petition. We have confirmed an issue where characters transferred between
10/21/08 and 10/28/08 may have lost their Arena Season 4 end of season rewards.
While we are actively working on a resolution, the details of that resolution
are not currently available. We have recorded your information and will contact
you via email once those details are confirmed.
In this situation, we wanted to offer a personal and sincere apology for this
issue. Please understand that we do recognize your accomplishments in Season 4
and will continue to work diligently on your behalf to restore the rewards. If
you have any further questions or concerns please feel free to contact us at
[email protected]; however, further inquiries regarding this
issue will not expedite any resolution. We do not yet have an estimated time of
completion, but we will keep you immediately informed of any progress.
We appreciate your patience and understanding in this situation.
Regards,
Saerzin
Account Administration
Blizzard Entertainment
http://www.blizzard.com/support/wowaa
Comments
#1 Guest_Wickler_*
Posted 09 November 2008 - 06:59 AM
#2 Appolus
Posted 09 November 2008 - 12:00 PM
#3 Kheva
Posted 09 November 2008 - 12:23 PM
Although during this issue most the gms have been fairly poor. On one occasion a gm told me it was their policy to remove titles after transfers, another told me i was wrong when i said i should get my title because you loose your title upon moving battlegroup and that this was clearly stated in their FAQ. Seriously when you have to tell blizzard staff their own FAQ and correct them its kinda meh.
#4 olala
Posted 09 November 2008 - 08:00 PM
#5 Tyveris
Posted 09 November 2008 - 08:26 PM
#6 olala
Posted 09 November 2008 - 10:17 PM
#7
Posted 10 November 2008 - 05:27 PM
#8 Premonition
Posted 11 November 2008 - 05:42 PM
[email protected]
Greetings,
Thank you for submitting your petition regarding your arena title issue.
At this time, we would like to provide you with an update regarding your petition. We have confirmed an issue where characters transferred between 10/21/08 and 10/28/08 may have lost their Arena Season 4 end of season rewards. While we are actively working on a resolution, the details of that resolution are not currently available. We have recorded your information and will contact you via email once those details are confirmed.
In this situation, we wanted to offer a personal and sincere apology for this issue. Please understand that we do recognize your accomplishments in Season 4 and will continue to work diligently on your behalf to restore the rewards. If you have any further questions or concerns please feel free to contact us at [email protected]; however, further inquiries regarding this issue will not expedite any resolution. We do not yet have an estimated time of completion, but we will keep you immediately informed of any progress.
We appreciate your patience and understanding in this situation.
Regards,
Lepidides
Account Administration
Blizzard Entertainment
http://us.blizzard.c...t/article/21505
Billing will not give credit, so don't bother.
#9 Baneman
Posted 11 November 2008 - 06:55 PM
#10
Posted 11 November 2008 - 07:21 PM
seriously!? hopefully that means i got mine too..duno servers are down.
did they send you an email saying you got it back or did they just give you it?
#11 Baneman
Posted 11 November 2008 - 07:31 PM
#12
Posted 11 November 2008 - 07:44 PM
Edit: Nope, dont still didnt get title back.....wtf
#13 Blueice
Posted 12 November 2008 - 11:32 PM
#14 Shaileen
Posted 19 November 2008 - 01:06 PM
(I never lost my mount, it was all the time there)
#15
Posted 25 November 2008 - 09:43 AM
#16
Posted 29 November 2008 - 10:50 AM
#17 Premonition
Posted 06 December 2008 - 05:23 PM
#18 Baneman
Posted 06 December 2008 - 07:19 PM
#19 Crayne
Posted 08 December 2008 - 04:15 AM
#20 Windwalk
Posted 08 December 2008 - 06:17 AM