[Blizzard] S4 Gladiator - Transferred and Lost Title - News

#1 Guest_Wickler_*

Guests

Posted 09 November 2008 - 06:59 AM

Great news.

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#2 Appolus

Members
Posts: 125

Posted 09 November 2008 - 12:00 PM

Respect.

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#3 Kheva

Members
Posts: 231

Posted 09 November 2008 - 12:23 PM

good news for people who have lost their titles this way, recently told that they wanted to gather up as many names as possible so they could restore the titles all at once which is easier than one at a time. If you have submitted your information you will be on this list. I then asked that i assume the titles will be given back by this coming wednesday's maintenece and the gm replied it will most likely be sooner than that.

Although during this issue most the gms have been fairly poor. On one occasion a gm told me it was their policy to remove titles after transfers, another told me i was wrong when i said i should get my title because you loose your title upon moving battlegroup and that this was clearly stated in their FAQ. Seriously when you have to tell blizzard staff their own FAQ and correct them its kinda meh.

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#4 olala

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Posts: 173

Posted 09 November 2008 - 08:00 PM

Hmm, would this work with s3 titles.

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#5 Tyveris

Premium Junkies
Posts: 6889

Posted 09 November 2008 - 08:26 PM

olala said:

Hmm, would this work with s3 titles.

I think you probably missed the boat by about 3 or 4 months on that. You could always give it a try, but at best all you will get is an old mount.

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#6 olala

Members
Posts: 173

Posted 09 November 2008 - 10:17 PM

I wasnt able to try it since I quit when s4 hit, but eh always worth giving it a try.

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#7

Posted 10 November 2008 - 05:27 PM

Awesome news, thanks Tyveris. So this means I get my title back hopefully >< since I transferred after I recieved it.

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#8 Premonition

Members
Posts: 86

Posted 11 November 2008 - 05:42 PM

Please note that people are still waiting for this, 3 and 1/2 weeks later. E-mail received about it:

[email protected]

Greetings,

Thank you for submitting your petition regarding your arena title issue.

At this time, we would like to provide you with an update regarding your petition. We have confirmed an issue where characters transferred between 10/21/08 and 10/28/08 may have lost their Arena Season 4 end of season rewards. While we are actively working on a resolution, the details of that resolution are not currently available. We have recorded your information and will contact you via email once those details are confirmed.

In this situation, we wanted to offer a personal and sincere apology for this issue. Please understand that we do recognize your accomplishments in Season 4 and will continue to work diligently on your behalf to restore the rewards. If you have any further questions or concerns please feel free to contact us at [email protected]; however, further inquiries regarding this issue will not expedite any resolution. We do not yet have an estimated time of completion, but we will keep you immediately informed of any progress.

We appreciate your patience and understanding in this situation.

Regards,

Lepidides
Account Administration
Blizzard Entertainment
http://us.blizzard.c...t/article/21505

Billing will not give credit, so don't bother.

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#9 Baneman

Junkies
Posts: 272

Posted 11 November 2008 - 06:55 PM

got it back on server restart today

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#10

Posted 11 November 2008 - 07:21 PM

Baneman said:

got it back on server restart today

seriously!? hopefully that means i got mine too..duno servers are down.

did they send you an email saying you got it back or did they just give you it?

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#11 Baneman

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Posts: 272

Posted 11 November 2008 - 07:31 PM

nah just saw i had the title, then servers went down lol

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#12

Posted 11 November 2008 - 07:44 PM

nice, hopefully i have mine too o.O

Edit: Nope, dont still didnt get title back.....wtf

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#13 Blueice

Junkies
Posts: 28

Posted 12 November 2008 - 11:32 PM

I had this exact problem in Season 2, I got my title and transferred that day or next. Then on the new server I had the title and mount until an "emergency maintenance" and then lost it. After talking to a ton of GMs, the most popular reason was the title was tied to the server you had the arena team on, but since they were able to verify the team, I was able to get the mount. Overall I've found GMs useful but this was the one time I found their support to be poor. GL to all those trying to get their titles back.

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#14 Shaileen

Junkies
Posts: 585

Posted 19 November 2008 - 01:06 PM

I also got my title, transferred, and between some Thursday and Wednesday lost it. I spammed Tickets the following 2 weeks, nothing happenend, but then a GM told me that they have a new system to proof if someone has received a title or not, and I got the title back (and so did my partner).

(I never lost my mount, it was all the time there)

Believe those who are seeking the truth. Doubt those who find it.

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#15

Posted 25 November 2008 - 09:43 AM

10/28-11/25 almost a month now. Still nothing.

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#16

Posted 29 November 2008 - 10:50 AM

nothingb

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#17 Premonition

Members
Posts: 86

Posted 06 December 2008 - 05:23 PM

Going into the 7 week mark. So much fail.

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#18 Baneman

Junkies
Posts: 272

Posted 06 December 2008 - 07:19 PM

well i think if you haven't had it by now, you're out of luck. priest on the same 3's team i got glad with petitioned several times but didn't get his title because apparently the gms he talked too didn't escalate it properly. in fact they told him that he'd made too many tickets and that they could suspend him for disputing their decision, lol.